Xbox One S Not Reading Xbox 360 Games

How to fix Xbox not reading discs

Is your Xbox One® not reading discs? No matter how old your gaming console is, certain issues are bound to occur, including your disc drive not working. And unless y'all have digital copies of every game, this issue can exist incredibly frustrating (not to mention damaging to your loftier score on Just Dance® 2021).

Fortunately, when tech breaks, Asurion Experts know how to repair it. They help millions of customers (and counting) every mean solar day, whether it's fixing lag for multiplayer gaming or finding the best gaming monitors and TVs. If you tried to insert a disc into your Xbox One console and it didn't work, check out our tips to chop-chop resolve the issue.

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Why your Xbox One won't read discs

At that place are several reasons why your Xbox® may exist having trouble recognizing certain games, including disc and console harm. Some of the near common problems include:

Hidden clay

Hair, dust, and droppings tin can find its way inside your Xbox and cause disc errors and internal-component malfunctions. The laser lens is the most important—if it gets muddied, it won't read a disc properly and volition need to be replaced.

Foreign objects

Coins, toys, and paper clips, among other objects, are sometimes mistakenly lodged inside a console and can damage the disc bulldoze.

Defective hardware

Depending on the age of your system, your hardware could be to blame for your Xbox not reading discs. At that place are levers, rollers, and screws within the disc drive, and if whatsoever of these parts break, your Xbox won't office like information technology used to.

Settings

While rare, your Xbox ability settings tin can interfere with the disc drive. The instant-on power mode allows for faster start-upwardly and voice activation. Only it tin can too keep certain consoles from reading discs or recognizing when they are inserted.

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How to prepare Xbox disc errors

Is your Xbox 1 disc drive not working? Here are a few solutions that our experts recommend:

ane. Check for damage

Audit the disc:Look at both sides of the disc. Are at that place scratches, smudges, cracks, or nicks? Insert the disc and heed to encounter if it rattles inside the disc drive or spins continuously.

Inspect the console:Check your Xbox for whatever physical damage: spills, dirt, or dents. Was it always dropped or knocked over? If and so, there may be damage to the drive or inserted disc.

2. Clean the components

After inspecting your parts for damage, it's of import to clear out any dirt and grime in the disc bulldoze and on your game. Yous'll need a few items to do so:

  • A microfiber cloth
  • A soft-bristled brush
  • A can of compressed air
  • A bottle of rubbing alcohol

Remove dust in the disc drive:Use the microfiber material to wipe down the surface area around the disc drive to get rid of any dirt, hair, or debris. Then apply the soft-bristled brush to gently clean around the opening (or disc drive tray) or the can of compressed air to blow out any hard-to-reach dust.​

Clean residue off the disc:Use the microfiber cloth to wipe downwards both sides of the disc, especially the underside. Y'all tin add a small amount of rubbing booze onto the cloth to get rid of sticky spots, only make sure to allow the disc completely dry before reinserting it into your Xbox.

3. Exam another disc

Try inserting another disc into your Xbox One. Is it having the same problems? If neither disc works, see if these discs play on some other console. Sometimes a game or a Blu-Ray Disc® won't work if you bought them in a different region than your console.

4. Update and restart your Xbox One

Software errors can sometimes go along your discs from playing, so if you're having issues, your panel may demand an update. It's simple to do:

Check status and storage

  1. Get to the Xbox Status folio online to see if any of the network's services are down, then see how much space you accept left on your system's difficult bulldoze. Hither's how:
  2. Press theXbox button on your controller to open the guide, and then selectProfile & organisation.
  3. Open upSettings >System >Storage.

Install updates

If you have plenty storage on your hard bulldoze, bank check for any available software updates and download them onto your Xbox. The procedure is simple:

  1. Make sure your Xbox is continued to the cyberspace.
  2. Press theXbox button on your controller to open up the guide, so selectProfile & organization.
  3. OpenSettings >Organization >Updates to bank check for and make updates to your console.

Restart the organization

One time your Xbox is fully updated, try restarting it. Doing so can fix a multifariousness of issues. Only press and hold the Xbox button on the panel for 10 seconds and press it once again to plough your Xbox back on. When information technology starts, make sure you're signed in to the right Xbox profile.

five. Change power modes on your Xbox Ane

Insert a disc and nothing happens? Again, the settings for the instant-on power manner could exist why your panel doesn't recognize the disc, even when information technology's inserted. Fortunately, turning off this setting is like shooting fish in a barrel to do:

  1. Press theXbox button to open the guide, then become toProfile & arrangement >Settings.
  2. OpenFull general >Power mode and startup >Ability mode.
  3. SelectEnergy-saving, then afterward switching modes, press and agree the Xbox push button on the panel for 10 seconds to shut down your system.
  4. Press theXbox button on the console once again to restart information technology.

half dozen. Move your Xbox 1

Irresolute the position of your console can sometimes improve its disc-reading function. If y'all take your Xbox set upward vertically, rotate information technology to a horizontal position on a flat, stable surface. And so try playing your disc.

7. Reset your Xbox One

If none of the other methods nosotros mentioned fix your disc drive problems, equally a last resort, effort resetting your panel. Before yous do, however, make sure yous support your Xbox and choose the pick Reset and go on my games & apps. This only deletes potentially corrupted system files; your data and games won't be affected. Hither'south how to reset your Xbox One:

  1. Press theXbox button on your controller to open the guide, then select Profile & system.
  2. OpenSettings>System> Console info.
  3. Select Reset console >Reset and go on my games & apps. Your Xbox will erase the selected content.

Don't permit a glitched controller mean game over

The Asurion Dwelling house+ protection plan offers peace of mind for all of your eligible domicile tech, including your favorite gaming systems, for less than $1 per solar day. From graphical glitches to faulty drives, we encompass your video game console and original controller from the unexpected breakdown—no matter where or when you purchased it. Learn more at asurion.com/homeplus.

*The Asurion® trademarks and logos are the holding of Asurion, LLC. All rights reserved. All other trademarks are the belongings of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed past any of the respective owners of the other trademarks appearing herein.*

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